Testimonials

My experience has been honestly amazing, Danielle has been so helpful, very at tentative, so professional with everything. As a tenant I'm able to email and Danielle's response is very quick and there is a solution straight away. I definitely would recommend your services to other potential tenants, Danielle is very professional,  attentive at responding to you if you have any questions, if there is needing repairing done, it organised straight away, I tell all my clients how good the service is so happy. Thank you, Thank you !

Thanks a lot for your help again Mitch, you've been really helpful to us through the process - we're very grateful!

My experience with the Sam as property manager has been nothing short of outstanding. He is professional, efficient and has a genuine concern for my well-being as a tenant. It has made my rental experience seamless and enjoyable.

 He swiftly resolves maintenance issues and always has clear communication channels. I feel fortunate to have such a dedicated and reliable property manager overseeing my tenancy and I wholeheartedly recommend Sam’s services.

I have been thrilled with Anneliese taking over managing my portfolio of investments. She is prompt with her replies, has impeccable attention to detail and has stayed on top of any issues that have arisen. I would highly recommend Anneliese.

I’ve never sold a property before and I was quite overwhelmed and scared about going into unknown territory, but Mitch made it easy for me. My anxiety turned to calm.

Mitch has been a gentleman & professional throughout the entire process from beginning to end and I want to thank him for making my journey an easier one.

I would highly recommend him.

Paul,

I can’t thank you enough

Sincere gratitude

We've been clients for the last 5 years & very happy with the excellent client service.

It's been great working with Sam over the last couple of years. He is highly responsive, always approachable and supports my needs.

He is always proactive and considers both the tenant and landlord in all his dealings. I highly recommend him as an agent

Thanks again for thinking of us and for the meeting yesterday morning, your proactive efforts are appreciated. We thank you for your efforts and time.

We’ll be sure to refer anyone to you with confidence should the opportunity arise, you are doing a great job and providing outstanding customer service, keep up the good work.

Danielle,

Thank you for being so easy to work with over the past three years. You have always been so responsive to any contact, friendly and professional.

You're an asset to your team!

Sam, I am certainly impressed with the management of our Warehouse Lease with you as our contact.
We have had you manage our premises for a long time with both L J Hooker and now with Infocus.
We are happy with the attention to detail when dealing with you.
The response for any repairs is always on time and follow up is professional. You are always polite and courteous in our dealings and represent us to the owners in a fair way.
Your communication is always timely and respectful.
We would recommend Sam at any time when looking to engage a Property Manager.

I'd like to give a bit of feedback on one of your team - Sam Ereifij.

I'm one of your smaller customers. Your business (then as LJ Hooker) helped me with purchase and leasing of an industrial unit in Penrith. The lease is now being managed by Sam.

On every occasion when I've needed some assistance - be it clarification, explanations, or something to be followed through or whatever, Sam has been incredibly cooperative and responsive to every request I've made. Just recently he helped me out with a few issues with the new statement format, and he always jumps straight onto it, and with a friendly cooperative manner. Sam is  a pleasure to do business with, and gives me great confidence that my property is in good hands.

Dave, it’s been a pleasure dealing with you and your organisation. I have found you understand the industry very well and that you look after the interest of the landlord. I would have no hesitation in recommending you to other landlords.

Owen, I would like to take this opportunity to thank you and your team for doing such a fantastic job on the sale of our factory. We wouldn’t have dreamed the amount you got for our factory sale. Well above our thoughts.

The speed in which you found the right customer and selling before auction was such an advantage as it allowed us to invest in our holiday house a lot sooner than ever thought .

Your advice on the GST was so right .I wouldn’t have dreamed the result with the GST on top of sale price .

Your support every second day talking to us and relaying the interest in our property was priceless .I would use you again with no hesitation in the future and wish you all the best in the future.

Hard workers like you don’t need luck they make things happen and that’s why you are so successful Owen.

Owen was a great help, great communicator, and got the job done.