Testimonials

Amazing service. Best in the business hands down. Owen definitely gets results. No one works harder than him.

Our Property Management relationship with the team extends for well over 12 years. They have managed our properties through think and thin providing guidance and good advice. Particularly during the sometimes challenging process of vacating tenants and finding new tenants.

The staff are hands-on and quick to respond to all issues as they present themselves. The one to one relationships with a dedicated Property Manager is a key benefit and advantage. They are (and have been) professional, attentive and bring depth of knowledge and experience.

This brings confidence and builds trust and we look forward to continuing our relationship. We would happily recommend them to other landlords.

Sam has been our point of for the commercial property we are leasing for our business. From the start Sam was punctual to meetings, and followed up on his word with any needed actions.
Sam constantly checks in with us to make sure not only the property is good but check how our personal business is tracking as well.

Any issues weve had at the property in regards to rain/flooding, Sam was able to make contact straight away, appoint a solution for the landlord and then would touch base with us to let us know how the solution was tracking.

Sam also isn’t just an over the phone agent, he’s met us on site to liaise about any given matter. I find the in person contact add to the relationship between client and agent, as well being more effective for the landlord due to the relationship formed.

I’d highly recommended Sam to manage your property, the level of care, concern and tenacity is by far the best we’ve encountered for our businesses.

Since staring our lease our experience with Mikaliha and the team has been great. Any questions or issues we have had throughout she has been able to assist us, organising trades we have needed for small maintenance issues and keeping us up to date with open communication.

Even if Mikaliha is out of the office someone is always happy to help or pass on the message for her to get back to us asap.

We would defiantly recommend Mikaliha and the team to other tenants as this is our first commercial lease, herself and the team has been nothing but genuine.

Owen was great to work with for warehouse purchase and surprisingly honest + transparent. Very contactable via text, email and phone during the process.

Always happy with the fast professional response we receive.

Owen is very kind and always help people in time.

We have always been very, very happy dealing with your organisation. From our first meeting with you, through a successful leasing program conducted by Owen and property management by Sam, Barry and I have been delighted to be dealing with such decent and competent people and we say “Thank You”.

However, we feel that special thanks need to be conveyed to you now. Recently arisen tenant management issues have been handled so well and so professionally by Sam Ereifij that we feel the need to register our recognition of his ability. Sam has made our lives easy with his timely, well-informed and well communicated interventions protecting our interests. He appears extremely well-versed in his role and we readily take his advice which he conveys with clarity and a respectful manner. This is much appreciated by two old men who often witness the lessening of such behaviour in business. Sam is always contactable and returns calls if missed. He is on top of his game and we believe we could not do better in a property management relationship.

After a visit to site yesterday we agreed in the car that we needed to comment on how Sam’s activities have continued to reinforce our respect for your office.

Danielle has provided exceptional service to us as a commercial lease client. She is always extremely prompt in her replies and assisting us with any query is always dealt with friendly and efficiently. Danielle’s personable nature and promptness in replying to any request.  It is lovely to have built up a friendly working rapport with her. It makes sending any request through to Danielle about the property we lease much easier and with no hassle as she is always so willing to help with any query we may have.  Liaising with Danielle is always a pleasure and we are very grateful for her exceptional customer care.

We’ve had the pleasure of working with Danielle as our property manager for our commercial unit. Her communication has been exceptional and we always feel well informed about anything that arises with our property. We are very happy with her service and would recommend Danielle to other landlords in our area.

We have been so happy with the amazing service that Danielle provides, we feel reassured having her as our property manager because she constantly keeps us updated and informed with any issues that arise and also follows up on them if needed. As a landlord we have the peace of mind that we can leave our property in Danielle’s capable hands and entrust her to take care of it and ensure that we receive the rent on time.

My experience with the team has been exceptional over a period of 5 years. I have worked with a number of commercial and residential agents for my investment properties across the country, and no doubt the team in Penrith have been a standout. They have an extensive network of capable trades and professionals to ensure that as an owner I’m getting the best results from my properties and they always ensure great tenants come in and take available space.

Danielle Schembri is particularly pleasant to deal with. Always diligent and highly organised, I can rely on her to look after my best interests and ensure everything is taken care of. She’s always very responsive and quick to get back to me with any queries. She ensures clear lines of communication at all times, and keeps the tenants happy and also ensures the property is being properly maintained and looked after.

I have benefitted particularly from her professionalism and ensuring that I can get the most from my investment. She always has a clear idea of what the market is doing, what requirements tenants have but also what work needs to be done to ensure tenants are kept in place. Without her, the assets wouldn’t of performed as well and our return would’ve been lessened. I can say with absolute certainty that Danielle has been critical in maintaining the asset and keeping the tenants in place for the long term. She has taken a lot of the responsibilities off my shoulders, reduced my stress from the management and ensured that all records are kept accurately and that the tenants are aware of their obligations under their leases and paying rent on time. I realistically couldn’t manage the load on property without Danielle and the team. I thank them greatly.

From the initial enquiry and throughout the length of our tenancy, the property management team were nothing short of professional, efficient and personable. Whenever we had a question for our property manager, we were always answered promptly, with the answer we needed. We found their ongoing communication with their tenants impressive, even throughout the global pandemic of Covid-19. We found the administration and paperwork simple and straight forward. We were extremely happy with the strong property management and support we received as tenants.

I am wanting to send through how happy I am with the service I have received from Sam and Mikaliha. They have been so helpful and come through with solutions to any problems I am experiencing. I really appreciate everything they have done and how helpful they both are.