Testimonials

We have been so happy with the amazing service that Danielle provides, we feel reassured having her as our property manager because she constantly keeps us updated and informed with any issues that arise and also follows up on them if needed. As a landlord we have the peace of mind that we can leave our property in Danielle’s capable hands and entrust her to take care of it and ensure that we receive the rent on time.

My experience with the team has been exceptional over a period of 5 years. I have worked with a number of commercial and residential agents for my investment properties across the country, and no doubt the team in Penrith have been a standout. They have an extensive network of capable trades and professionals to ensure that as an owner I’m getting the best results from my properties and they always ensure great tenants come in and take available space.

Danielle Schembri is particularly pleasant to deal with. Always diligent and highly organised, I can rely on her to look after my best interests and ensure everything is taken care of. She’s always very responsive and quick to get back to me with any queries. She ensures clear lines of communication at all times, and keeps the tenants happy and also ensures the property is being properly maintained and looked after.

I have benefitted particularly from her professionalism and ensuring that I can get the most from my investment. She always has a clear idea of what the market is doing, what requirements tenants have but also what work needs to be done to ensure tenants are kept in place. Without her, the assets wouldn’t of performed as well and our return would’ve been lessened. I can say with absolute certainty that Danielle has been critical in maintaining the asset and keeping the tenants in place for the long term. She has taken a lot of the responsibilities off my shoulders, reduced my stress from the management and ensured that all records are kept accurately and that the tenants are aware of their obligations under their leases and paying rent on time. I realistically couldn’t manage the load on property without Danielle and the team. I thank them greatly.

From the initial enquiry and throughout the length of our tenancy, the property management team were nothing short of professional, efficient and personable. Whenever we had a question for our property manager, we were always answered promptly, with the answer we needed. We found their ongoing communication with their tenants impressive, even throughout the global pandemic of Covid-19. We found the administration and paperwork simple and straight forward. We were extremely happy with the strong property management and support we received as tenants.

I am wanting to send through how happy I am with the service I have received from Sam and Mikaliha. They have been so helpful and come through with solutions to any problems I am experiencing. I really appreciate everything they have done and how helpful they both are.

Mikaliha and the team have been nothing short of amazing. From leasing and repairs, to accounting and general real estate advice. The team has always been prompt, professional and trustworthy.

I would just like to thank you for the very supportive management of the rental property over the last 10+ years. You have made some tough situations much easier to cope with especially during the covid period. The team have been great to deal with and I would definitely recommend them to anyone looking for a rental for their business. Once again thank you Mikaliha and team.

The Property Management team have been an absolute pleasure to work with over the last 9 years. They are very skilled in commercial real estate, with very in-depth knowledge of the local Penrith area. The team have been very precise with their information, a professional business you can trust and realistic with their customers. Without doubt, I would them out immediately for any upcoming property management needs.

We have been with your office since 2014 and your service has been exceptional. All matters are handled promptly, tactfully and efficiently. Mikaliha has shown us that she cares for the properties that she manages, that’s the factor that is so important to us. The team has always been there to provide guidance and advice as to seeking new tenants or properties. It is my pleasure to recommend your office as agents and/or managers of properties.

I recently purchased an industrial unit (a friend of mine also purchased at the same time). The purchase was made through another office with the intention of renting it out. I had the impression that they assumed that they would be asked to manage the lease etc, but I had a chat to Owen at your office before I made any commitment to the other office.

From the outset, Owen showed enthusiasm, optimism and commitment to finding a tenant for both of us as soon as possible.

Thanks to Owen, my friend and I now have signed leases, and your office are managing both properties for us. Throughout the process Owen kept me well informed, suggested new strategies, and was outstandingly responsive and cooperative in all our dealings.

I just wanted you to know that we were both really pleased with the way Owen managed the whole process. He was a pleasure to deal with and a great asset to your team.

The agent Owen was easy to work with and responsive to calls and emails. And Nicole is an excellent business manager who goes above and beyond.

Owen made the process easy and fast.

Owen was great to work with for warehouse purchase and surprisingly honest + transparent. Very contactable via text, email and phone during the process.

Dave and Paul were extremely professional in way they handled the sale of our land.  They went out of their way to make sure everything went as smooth as possible and we were always kept up to date.